Elevate Your Online Learning Experience

Take advantage of NACA's online continuing education webinars to keep your skill set competitive and fresh with content taught by the most innovative, inspiring, and creative leaders in the adjusting industry.

Each webinar is carefully designed to help you accumulate knowledge and earn credits necessary to maintain your certification and thrive in your career.

Upcoming Webinars

Schedule coming soon!

Past Webinars

November 7, 2024

Handling Disagreements: Conflict Resolution Techniques for Adjusters
 Instructors: Jaclyn Kapperich, Troy Shaw, Jason Northcutt, Justin Adcock, Tammy McKnight - Alacrity Solutions

In the fast-paced world of insurance adjusting, the ability to effectively manage and resolve conflicts is crucial for maintaining smooth operations and ensuring client satisfaction. If you've ever dreaded meeting with a contractor or Public Adjuster, this course is designed for you. No matter your preparation, chances are you'll experience a few uncomfortable encounters throughout your career.

Join our panel of Industry Leaders, including Training and Field Managers, as we provide valuable tips on conflict resolution between key players in the claims process. We'll explore the nature of conflicts arising between all parties to an insurance claim and focus on practical resolution techniques. Real-life scenarios will be used to demonstrate advanced communication techniques, foster dialogue, and de-escalate tense situations.

Webinar Link
Passcode: xt.s3u3b 

May 21, 2024

Advancing in Field Claims: Strategies for Success
Instructor: Preston Hattaway, Field Operations Manager - Pilot Claim Services

Becoming a seasoned field adjuster is a highly commendable goal, but the path to success is
demanding. It requires a high level of organization, time management, and a solid foundation of
insurance and property knowledge. To achieve your aspirations, you need to go beyond the
basics. That's why Pilot Catastrophe Services, Inc. offers a comprehensive course specifically
designed to provide you with valuable insights, equipping you with the skills and knowledge
needed to become a top-notch adjuster.

Through this course, you will learn the essential skills that are crucial for your growth as
an adjuster, whether you work in the catastrophe or regular business claims space. You will
be fully equipped to tackle the intricacies of handling claims, thus making a meaningful impact
on your career and industry.

Webinar Link
Passcode: s7jB#7I9